Other ways to pay my rates

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Rates notices and water usage notices are sent out four times a year. Rates payments are due 31 August, 30 November, 28 February and 31 May.

Water usage notices are issued on a rolling schedule, approximately every 80-90 days. They need to be paid by the due date shown on the notice.

If you own multiple properties you will have a different reference number for each one. This reference number directs your payment to the appropriate account.

You will have a different customer reference number for your rates account and water account.

Pay my rates

Pay my water

How do I pay my rates?

There are a number of payment methods available:

  • Pay your rates and charges online using our eServices website
  • BPAY - via telephone or internet
  • Credit Card - by calling the NAB secure credit card line on 1300 730 701 (credit card)
  • Direct debit from your account
  • By visiting any branch of Australia Post
  • Cash/credit card at any of our customer service centres